Revision of the talque registration process
Operations Lead & Account Management
Concept & Design of App / Web App / Landing Page Views
Branding & Online Marketing
Responsibilities and achievements
- Customer-oriented technical and operative control of all customer accounts (operative processing, quality management, support lead, customer communication, CRM).
- Development of the strategy and implementation of the marketing plan for on-site and online marketing (editing, design, publications, social media account lead, placement of ads, analytics, creation of presentations).
- Technical and communicative quality management within the operativebusiness (on-time features, bug fixes & testing, improvement of communication with the customer).
- Feature development and strategic alignment of the product in cooperation with the CEO & CTO (user-centric UX / UI design, sprint planning & coordination).
- Expansion and development of the business model in cooperation with the CEO.
- Also responsible for: recruiting & funding management.
🎯 +420% market reach, sales increase by factor 3.5, 84% customer loyalty, +620% landing page impressions.
You are interested in a cooperation, have a request concerning your project or want to get rid of your open questions?